Return & Refund Policy

Last updated: July 25th, 2025

At Zotac Media customer satisfaction is important to us. Please read our refund and return policy below.

1. Eligibility for Refund

• Refunds are only applicable within [e.g., 7 days] of initial purchase if there is a technical issue that we cannot resolve.
• We do not offer refunds for subscription renewals unless there’s a system-wide service outage.

2. How to Request a Refund

Email us at support@zotacmedia.com with your order number, reason for the request, and any supporting screenshots.

3. Processing Refunds

Approved refunds will be processed within [e.g., 5–10] business days to the original payment method.

4. No Refunds for:

• Improper device compatibility.
• Customer dissatisfaction due to content availability.
• VPN or geo-restriction issues outside our control.